Contact Us

Whether you have questions, suggestions, or partnership inquiries regarding drone accessories, we would be delighted to hear from you. Our professional team will respond to your inquiry as soon as possible.

Company Address

Houjie Street Houjie Town, Dongguan, Guangdong
China

Contact Number

+86 15853210151

Email

wdronepart@gmail.com

Send Message

Please fill out the form below, and we will contact you as soon as possible.

Frequently Asked Questions

Below are some questions frequently asked by our customers. If you cannot find the answer you are looking for, please feel free to contact us.

How do I choose the right drone battery?

When selecting a drone battery, you need to consider capacity, voltage, weight, and compatibility. We recommend choosing a battery capacity that suits your specific drone model and flight requirements. Generally speaking, a higher capacity results in longer flight times, though it also increases the weight of the battery. Our product pages provide detailed compatibility information; you may also contact our technical support team for personalized recommendations.

Shipping & Delivery

Fast Global Shipping | Secure Packaging | Real-time Tracking

Wdronepart offers worldwide shipping services. Depending on your selected destination and shipping method, estimated delivery times are as follows:

North America and Europe: Standard Airmail typically takes 7–12 business days, while Commercial Express services (such as FedEx/DHL) take just 3–5 business days.

Southeast Asia and Major Cities: Typically delivered within 5–7 business days.

Other Remote Regions: Due to international transit factors, delivery may take 10–15 business days.

We offer Expedited Shipping services, which you may select during checkout based on your time-sensitivity requirements. As drone parts often contain motors and certain electrical components, we utilize specialized, compliant cross-border logistics channels to ensure smooth customs clearance for your shipment.

Order Tracking:

Once your order has been shipped, you will immediately receive an email containing your International Tracking Number and a tracking link, allowing you to monitor your package's status in real-time.

产品有质量保证吗?

是的,我们所有产品都提供质量保证。电池类产品通常有6-12个月的保修期,其他配件根据产品类型提供3-24个月不等的保修服务。在保修期内,如果产品出现非人为损坏的质量问题,我们将提供免费维修或更换服务。具体保修条款请参考产品页面或联系客服。

如何成为批发合作伙伴?

我们欢迎各类经销商和批发商合作。成为我们的批发合作伙伴可以享受更有竞争力的价格、优先供货和市场营销支持。请通过电话或邮件联系我们的销售团队,我们将为您详细介绍合作方案和优惠政策。初次合作订单通常有最低订购量要求。

技术支持服务包括哪些内容?

我们的技术支持服务包括产品安装指导、使用问题解答、故障排查和维修建议。对于复杂的技术问题,我们的工程师可以提供远程协助。我们还定期举办线上培训课程,帮助用户更好地使用和维护无人机配件。技术支持可通过电话、邮件或在线聊天获得。